Question 1

What are our trading hours?

Accepted Answer

Monday to Friday 9.00am to 5.00pm
Closed weekends and public holidays

Question 2

Minimum Order

Accepted Answer

12 cupcakes or 8 cookies

Question 3

Cupcakes and Cookies

Accepted Answer

Once you receive your order, cupcakes are best consumed that day.  They will keep in an airtight container for two days.  Please however avoid the fridge as this will dry them out.  Cookies will keep in an airtight container for five days and also keep them out of the fridge.
 
All products are baked from scratch using the freshest ingredients.  No baking occurs till the order comes in.

Question 4

Nuts

Accepted Answer

Our products are made in an environment which contains nuts, and some of our products contain nuts also.  If you are unsure, don't risk it.

Question 5

Placing an Order

Accepted Answer

You order and pay online through the website.  The cut off time is 12pm for your order to be delivered next business day.
 
If you have made an error with your order, please call us to amend.

Question 6

Cancelling an Order

Accepted Answer

Unfortunately, no refund will be given due to the nature of the product.

Question 7

Delivery

Accepted Answer

There is no confirmed delivery time, however your order should arrive by 12 noon.

FREQUENTLY ASKED QUESTIONS

Frequently asked questions